Shipping & returns


All goods that are in stock are shipped at the earliest opportunity. On average, goods arrive between 3-6 working days in the UK after payment is received. European and Overseas deliveries vary according to region but we endeavour to ship goods to you as soon as possible. Goods that are temporarily out-of-stock will be placed on a back order and will be shipped when available. Customers will be notified accordingly. For urgent orders please Contact Us.

How to Order

Online Orders: You can purchase goods online by adding items to your shopping cart. You can edit your order at any time before proceeding to the checkout. We accept payment by Pay pal, Cheque, Postal Order or Credit Card/Debit Card, This method is fast and secure and is highly recommended. Please ensure that the delivery address is the same as the billing address for your credit/debit card.

Telephone Orders: You can place a telephone order on 01424 217553 between 8am-5pm Monday to Friday (UK time) If we are unable to take your call please leave your contact name and number, we will get back to you as soon as possible.

Email Order

Postal Order/Cheque: Multiculturaltoys4u
17 The Highlands, Bexhill on Sea, East Sussex, TN39 5HL

Delivery Rates

Orders over £100 – FREE DELIVERY (UK mainland only)
(UK mainland): £5.95 Total Postage
For delivery to the Highlands, Islands, Europe and & Rest of World: Please email or telephone us with your order details and we will provide you with a delivery quote. We can ship to any destinations.


Goods are usually dispatched from our supplier within 48 hours and in the UK in 5 – 7 days

If any item should be out of stock at the time of placing an order, we will contact you with delivery times. Please note that some imported items can take up to 28 days to deliver and we will ship items as quickly as possible!

Damaged or Incorrect items on delivery

All posted are carefully packaged and should reach you in excellent condition. If However you should receive an incorrect or damaged item, please notify us within 7 days of receipt.

By email to

We will cover the cost of return postage, and will send a replacement by return if available or a full refund if requested

Unwanted Items

If for any reason you decide not to keep the item/s, you may return the goods within 14 days of receipt. Please note items must be complete with original packaging and in unused condition.

We cannot accept returns that have been used or damaged by the customer or are returned after 14 days or without their original packaging,

Please note we will not refund the cost of returning unwanted items to us, or the original postage cost to delivery the items to you in the first place.

Items should be returned by recorded postage as proof of postage will not be accepted as proof of receipt.


If for any reason you would like to cancel your order please contact or call us on 01424 217553

Payments & Procedures

Payment is required prior to shipment. Orders from registered Companies/Organisations can be processed if accompanied by an official order and will allow 30 days credit

Products & Prices

please note that some items may vary in colour and or style all images are for illustration only. As we are Vat registered, if any customers wish to recover Vat our registration number is GB 982 2998 62. This can also be found on your invoice.

Multicultural toys 4u reserve the right to change our prices and policy at any time